Shoe sole cleaning machine manufacturers pay attention to the importance of after-sales service

Now is a variety of goods supply exceeds demand, shoe sole cleaning machine manufacturers fierce competition in the complete market economy, but also a product homogenization, technological homogenization of the era. As we all know, a very key part of the enterprise is marketing, for this work, sole cleaning machine manufacturers will make every effort to compete for the market.
Many economists feel that the competition of the cost and quality of the sole cleaning machine is the “first competition”, the competition of after-sales service is the “second competition”, is a deeper, more demanding, more long-term strategic role in the competition, it is more than the “first competition”. It is more important than the “first competition”, and has a more decisive role in determining the winners and losers.
After-sales service is the continuation of quality management in the application process, and is an important guarantee to realize the value of commodity application. It is a kind of remedy for the application value of the shoe sole cleaning machine, which can be regarded as eliminating the worries of consumers. In addition, in the after-sales service, the customer's opinions and requirements on the product can be timely feedback to the sole cleaning machine manufacturers, prompting enterprises to constantly improve product quality, better to meet customer requirements.
Customers are the sole cleaning machine manufacturers of the foundation of life, there is no fixed customer base is difficult to gain a foothold in the competition. All customers have their own social circle, in which they are both influenced by and exert influence on others. Customers who are satisfied with the quality and after-sales service of the sole cleaning machine will not only become repeat customers, but also become the publicist and promoter of the sole cleaning machine manufacturer, driving a large number of customers to the door. Unsatisfied customers will not only stop coming to the door, but also release their dissatisfaction to their friends and relatives, which will make the enterprise lose a large number of potential customers. According to research, re-visit customers than first-time door-to-door people can generate 25% to 85% of the earning for the enterprise, and the cost of finding a new customer is seven times the cost of maintaining an old customer. In addition, the shoe sole cleaning machine manufacturers in the reputation of the loss and the blow to the enterprise personnel soil and the impact on the future development of the enterprise is more difficult to estimate.
After thousands of practice has proved that in the sole cleaning machine of the same quality, the same price conditions, the quality of enterprise service, directly related to the survival of the enterprise, related to the sole cleaning machine manufacturers of the market share, related to whether the enterprise can be sustainable development.